OFFICE OF THE COMMISSIONER OF CENTRAL EXCISE : MUMBAI-III

VARDAAN TRADE CENTRE, 4TH FL, WAGLE ESTATE, THANE 400 604

TELEFAX : 2580 0617

TRADE NOTICE NO. 6 /C.EX./M-III/2009 DATED 10.08.2009

Sub: Launching of Centralised Public Grievance Redress

and Monitoring System- reg.

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Attention of the Trade is invited to the Government of India, Department of Administrative Reforms and Public Grievances’ initiative of a Centralised Public Grievance Redress and Monitoring System (CPGRAMS) for prompt and effective redress of grievances of citizens. The system is a single window grievance portal to record and receive the grievances online and redress those indicating actions at different levels. Since, CPGRAMS is a web enabled system, it can be accessed by visiting the website http://pgportal.gov.in

2. In this regard, Shri. Shyam Raj Prasad, Additional Commissioner, is designated as Director of Public Grievances in this Commissionerate. The details of the officer are as below.

Name : Shri. Shyam Raj Prasad

Designation : Additional Commissioner

Contact Address : 4th Floor, Vardaan Trade Centre, M.I. D. C., W.I.E.,

Thane – 400604.

Tele/ Fax No. : 022 -25800384

3. All Trade Associations / Chambers of Commerce and Members of RAC are requested to bring the contents of this Trade Notice to notice of their manufacturer- members in particular and trade in general.

Sd/-

( A. N. SHARMA )

COMMISSIONER

CENTRAL EXCISE, MUMBAI-III

Telephone No.:- 25802386

F.No. V/Gen(30)97/2009/M-III

Thane, the 11th August, 2009

Copy to: All Trade Associations as per mailing list / Member of RAC (OS) & SSI

by name /All Chambers of Commerce / Press Information Bureau.

All Additional / Joint Commissioners / All Divisional Assistant

Commissioners (with 10 spare copies) / Assistant Commissioner (Audit)/ P.R.O.(Notice Board) for information and necessary action.

Chief Commissioner’s Office, Central Excise Mumbai Zone – II.

Chief Commissioner LTU, 29th Floor, Centre- 1, World Trade Centre,Cuffe Parade, Mumbai, 400 006